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MY BAG

RETURNS & EXCHANGES

We gladly accept returns and exchanges

Contact us within: 3 days of delivery

Ship items back within: 14 days of delivery

* For Greek orders please read the Greek version of our site.


We don't accept cancellations

But please contact us if you have any problems with your order.


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:

  • Custom or personalized orders
  • Items on sale
  • For Greek orders please read the Greek version of our site.


Conditions of Return (only foreign orders)

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We make a full refund of the amount of the order except the shipping cost that has been already been paid to the post company. (For orders with free shipping costs, in case of return or exchange we refund the 80% of the amount of the order due to the shipping costs payment)


Not Received Orders - Returned Orders

Buyers have the ability to ask a refund of the amount of their order except the shipping costs in case of unreceived orders. We refund you the amount of the order except the shipping costs. In case of free shipping orders, we refund the 80% of the amount of the order. We also have the ability to resend the package that you haven't received after paying the amount of new shipping costs


* For Greek orders please read the Greek version of our site.

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