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MY BAG

RETURNS & EXCHANGES

We gladly accept returns and exchanges

Contact us within: 3 days of delivery

Ship items back within: 14 days of delivery Read Carefully the procedure and the costs at the '"Returns and Exchanges'' Section of this page.

* For Greek orders please read the Greek version of our site.


We don't accept cancellations

But please contact us if you have any problems with your order.


The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:

  • Custom or personalized orders
  • Items on sale
  • For Greek orders please read the Greek version of our site.


Returns and Exchanges

Our main privilege is to serve you. You can return the product within 14 days since the day you received it. In this case and if the item is in the same new condition, you ll be charged the above costs, unless an error was made by our side. # RETURN SHIPPING COSTS AND IMPORT CUSTOMS FEES ARE UP TO BUYER. CUSTOM FEES WILL BE PROVED WITH A PHOTO AFTER RECEIVING THE PACKAGE FROM CUSTOMS CHECK. # IN CASE OF RETURN/EXCHANGE, YOU LL BE CHARGED THE ABOVE PRICES: - SANDALS - BELTS - EXPRESS SHIPPING PRODUCTS - RETURNS FROM EUROPE: 13€ - (FOR BAGS 23€) RETURNS FROM UK: 20€ - (FOR BAGS 30€) RETURNS FROM USA: 22€ - (FOR BAGS 32€) RETURNS FROM NON EU: 22€ - (FOR BAGS 32€)

RETURNS FOR ALL THE OTHER COUNTRIES: 29€ - (FOR BAGS 32€)

- JEWELRY - ACCESSORIES WITH REGULAR SHIPPING RETUNRS ALL OVER THE WORLD: 8€

PLEASE CONTACT US BEFORE YOU DECIDE TO MAKE A RETURN

If you wish to proceed with an exvhange the procedure is the same and you have to be charged the new shipping costs except the costs that are written at the section of the return procedure.


Not Received Orders - Returned Orders

Buyers have the ability to ask a refund of the amount of their order except the shipping costs in case of unreceived orders. We refund you the amount of the order except the shipping costs as they are written in the ''Return and Exchanges'' section before one paragraph. We also have the ability to resend the package that you haven't received, after paying the amount of new shipping costs as it's also written in the same section as previous.


* For Greek orders please read the Greek version of our site.


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