GENERAL QUESTIONS

For the packages we send around the world we are using GREEK POST - ELTA or  DHL EXPRESS SHIPPING. After preparing your order, we send you the tracking number of your package, in order to give you the ability to track it at the official site of GREEK POST or  DHL EXPRESS SHIPPING. 

You choose the shipping carrier you want to receive your package.

If you find any problems with your order, or your tracking number, we are always besides you to serve you and answer all your questions via email, Social Media or Phone Call. Find all these info at the above link: https://bit.ly/2WjPebB

SHIPPING COSTS WITH REGULAR POST (5-20 Business Days Estimated Delivery Time)

# Cyprus: 8€ - Over 200 gr 12€ - Over 1.5kg 18€

# Europe: 8€ - Over 200 gr 13€ - Over 1.5kg 18€

# Non Europe: 8€ - Over 200 gr 20€ - Over 1.5kg 26€

# USA Shipping: 8€ - Over 200 gr 22€ - Over 1.5kg 28€

# Canada: 8€ - Over 200 gr 25€ - Over 1.5kg 32€

# Australia: 8€ - Over 200 gr 27€ - Over 1.5kg 35€

# Rest of The World: 8€ - Over 200 gr 29€ - Over 1.5kg 35€

SHIPPING COSTS WITH DHL EXPRESS SHIPPING (1-5 Business Days Estimated Delivery Time)

# Cyprus: Until 200 gr - 12€ - Over 1.5kg 18€

# Europe: Until 200 gr - 16€ - Over 1.5kg 21€

# Non Europe: Until 200 gr - 23€ - Over 1.5kg 29€

# USA Shipping: Until 200 gr - 25€ - Over 1.5kg 31€

# Canada: Until 200 gr - 28€ - Over 1.5kg 35€

# Australia: Until 200 gr 30€ - Over 1.5kg 38€

# Rest of The World: Until 200 gr - 32€ - Over 1.5kg 38€

* For shipping costs in Greece please read informations at the Greek version of the site.

PROCESSING TIME

It usually takes us 1-7 business days to prepare your order. 

ESTIMATED SHIPPING TIME

* DHL EXPRESS SHIPPING

Canada: 2-5 days

United States: 2-5 business days

Europe: 1-3 business days

Australia, New Zealand and Oceania: 2-5 business days

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. 

In the above video you can see the way of adding products in your basket and make all the necessary steps to complete your order (it's in greek version but is very helpfull as well): 

We gladly accept returns and exchanges

Contact us within: 3 days of delivery - Sales@christinachristi.com

Ship items back within: 14 days of delivery Read Carefully the procedure and the costs at the '"Returns and Exchanges'' Section of this page.

* For Greek orders please read the Greek version of our site.

We accept cancellations if the creation process of the handmade item is not started yet.

Please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:

• Custom or personalized orders
• Items on sale
• For Greek orders please read the Greek version of our site.

Returns and Exchanges

Our main privilege is to serve you. You can return the product within 14 days since the day you received it. In this case and if the item is in the same new condition, you ll be charged the above costs, unless an error was made by our side. # RETURN SHIPPING COSTS AND IMPORT CUSTOMS FEES ARE UP TO BUYER. CUSTOM FEES WILL BE PROVED WITH A PHOTO AFTER RECEIVING THE PACKAGE FROM CUSTOMS CHECK. # IN CASE OF RETURN/EXCHANGE, YOU LL BE CHARGED THE ABOVE PRICES: - SANDALS - BELTS - EXPRESS SHIPPING PRODUCTS - RETURNS FROM EUROPE: 13€ - (FOR BAGS 23€) RETURNS FROM UK: 20€ - (FOR BAGS 30€) RETURNS FROM USA: 22€ - (FOR BAGS 32€) RETURNS FROM NON EU: 22€ - (FOR BAGS 32€)

RETURNS FOR ALL THE OTHER COUNTRIES: 29€ - (FOR BAGS 32€)

- JEWELRY - ACCESSORIES WITH REGULAR SHIPPING RETUNRS ALL OVER THE WORLD: 7€

PLEASE CONTACT US BEFORE YOU DECIDE TO MAKE A RETURN

If you wish to proceed with an exvhange the procedure is the same and you have to be charged the new shipping costs except the costs that are written at the section of the return procedure.

Not Received Orders - Returned Orders

Buyers have the ability to ask a refund of the amount of their order except the shipping costs in case of unreceived orders. We refund you the amount of the order except the shipping costs as they are written in the ''Return and Exchanges'' section before one paragraph. We also have the ability to resend the package that you haven't received, after paying the amount of new shipping costs as it's also written in the same section as previous.

* For orders in Greece please read the Greek version of our site.

For orders out of Greece:

For Orders in Greece: