General Questions

For worldwide shipping, we use GREEK POST or  DHL EXPRESS SHIPPING. Once your order is prepared, you will receive a tracking number so you can follow your package through the official websites of ELTA or DHL.

You may choose your preferred shipping carrier at checkout.

If you encounter any issues with your order or tracking number, we are always here to help. You can contact us via email, social media, or phone. All contact information is available here: Click here

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Shipping Costs with Regular Post (ELTA)

(Estimated delivery time: 5–20 business days)

• Cyprus: €8 / Over 200g €12 / Over 1.5kg €18

• Europe: €8 / Over 200g €13 / Over 1.5kg €18

• Non-Europe: €8 / Over 200g €20 / Over 1.5kg €26

• USA: €8 / Over 200g €22 / Over 1.5kg €28
  (All USA orders are shipped with DHL Express, including prepaid customs fees)

• Canada: €8 / Over 200g €25 / Over 1.5kg €32

• Australia: €8 / Over 200g €27 / Over 1.5kg €35

• Rest of the World: €8 / Over 200g €29 / Over 1.5kg €35

Shipping Costs with DHL Express

(Estimated delivery time: 1–5 business days)

• Cyprus: up to 200g €12 / Over 1.5kg €18

• Europe: up to 200g €16 / Over 1.5kg €21

• Non-Europe: up to 200g €23 / Over 1.5kg €29

• USA: up to 200g €25 / Over 1.5kg €31 (with prepaid customs fees)

• Canada: up to 200g €28 / Over 1.5kg €35

• Australia: up to 200g €30 / Over 1.5kg €38

• Rest of the World: up to 200g €32 / Over 1.5kg €38

For shipping costs within Greece, please refer to the Greek version of our site.

Processing Time

Orders are usually prepared within 1–7 business days.

Estimated Shipping Time

Regular Post (ELTA)

• Canada: 2–5 business days

• United States: 2–5 business days

• Europe: 1–3 business days

• Australia, New Zealand & Oceania: 2–5 business days

DHL Express Shipping

• Canada: 2–5 business days

• United States: 2–5 business days

• Europe: 1–3 business days

• Australia, New Zealand & Oceania: 2–5 business days

Customs & Import Taxes

Buyers are responsible for any customs duties or import taxes that may apply in their country.

Extra Help

You can watch a step-by-step video (in Greek) on how to add products to your basket and complete your order here:

Returns & Exchanges

We gladly accept returns and exchanges. ???? Contact us within 3 days of delivery: Sales@christinachristi.com ???? Ship items back within 14 days of delivery.

???? Please read carefully the full Returns & Exchanges procedure and costs in this section. For orders within Greece, please refer to the Greek version of our site.

We also accept cancellations if the creation process of the handmade item has not started yet.

If you experience any problem with your order, please contact us immediately.

Items That Cannot Be Returned or Exchanged

Due to the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

• Custom or personalized orders

• Items on sale

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Return & Exchange Procedure

Our main priority is to serve you with care and fairness. You may return your order within 14 days of receipt, provided the item is in new, unused condition.

Please note:

1. Return shipping costs and import/customs fees are the buyer’s responsibility. You may choose any postal service or shipping method you prefer.

2. In case of a return or exchange, you will also be charged the original shipping costs we already paid to send your order. These fees are standard and non-refundable.

Shipping fees applied (deducted from refund):

• Sandals / Belts / Bags / Express items

  • EU: €13 (bags €23)

  • Non-EU: €22 (bags €32)

  • USA: €28 + 15% of item value (prepaid customs)

• Jewelry / Accessories (regular shipping)

  • Worldwide (except USA): €8

  • USA: €28 + 15% of item value (prepaid customs)

⚠️ Please contact us before sending a return so we can guide you and ensure a smooth process.

Not Received / Returned Orders

If your package is not received and is returned back to us, you may request a refund of your order amount minus shipping costs and prepaid custom fares, as detailed above.

Alternatively, we can resend your package, provided you cover the new shipping costs and prepaid custom fares.

For orders in Greece, please refer to the Greek version of our site.

For orders out of Greece:

For Orders in Greece: